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1. #Outlook 2016 sync issues this computer only how to#
2. #Outlook 2016 sync issues this computer only archive#
3. #Outlook 2016 sync issues this computer only windows 10#

If I set the account to not cache as suggested it will take longer to retrieve email. She is always too busy to help and the process takes so long due to how much email is there. So it seems she has just made the matter worse. I checked with her a few hours later and she said it never disappeared so she went into the settings and added the mailbox in the advanced area again and then set the mailbox to cache for 2 years :( I then left her with it expecting the mailbox to disappear from her outlook or perhaps if lucky the remove option to work. She went to File, account settings, account settings, change, more settings, advanced and removed the mailbox, the mailbox didnt disappear, I told her to wait a while and then to try right click and remove if it didnt disappear (had a feeling that wouldnt work though as the other method is normally needed) I told her to remove the account and re add it. Thanks for this suggestion, this is proving fairly difficult, mainly due to the enormous amount of email she has in her outlook and due to the person being difficult.

#Outlook 2016 sync issues this computer only how to#

So it appears we have essentially 2 different sync issues now as Originally I thought just the new laptop was not working right.ĭoes anyone have any tips on how to rectify this? On her new laptop, that folder is empty and there is only the 4 emails in archive.įurther to this issue, she now reports her manager sent an email and instead of it showing up in the asssitants sent items as it normally would, its stuck in the outbox on her old laptop, her new laptop and even her mobile phone.

#Outlook 2016 sync issues this computer only archive#

Since doing that she finds that things arent synching right with her outlook.įor instance there is a folder on her old laptop that has 17 emails in her managers inbox and 4 older emails in the online archive for her manager as they are over 2 years old.

#Outlook 2016 sync issues this computer only windows 10#

Yesterday I gave her a new laptop with Windows 10 on it and Outlook 2016 Our mail server is office 365 and cloud based but our staff have Outlook installed on their laptops and connect to the cloud to get email. She has been made a delegate of this managers inbox and attached the mailbox to her Outlook 2013 on her win 7 machine around a year ago and all has been fine since.

Right-click on it and select Properties, and ensure that the Internet Protocol (TCP/IP) check box is selected. If Outlook displays a message Problem connecting to Server, then you may need to reconnect Outlook to for uninterrupted email access. If this does not help, maybe you need to create a new email profile. If need me sync manually by clicking on the Send/Receive button, the first time. Restart your Outlook and see if this has helped you.

Outlook will test the account settings and give you a message if all is well.Ĭlick Close, and you will see this box. Once the process is completed, you may want to also click on the Change Account link, check the settings and then click Next. It will enable network connection, search for the email account settings and log on to the server to confirm that all is fine. Outlook will start the process to repair the Outlook account. Related: Outlook not connecting to Server. Check your settings and fields and then click Next. When the Account Settings open, select the email account which is not syncing and then click on the Repair button. Now under Info, click on Account Settings and open the settings for the affected account. Open Microsoft Outlook and click on the File tab. Outlook not syncing, sending, receiving email If you face such a problem on your Windows 11/10 computer, and maybe see a message Problem connecting to Server, this is what you could repair your Outlook account. While my other accounts were syncing, one Hotmail email account had stopped syncing. After one of my recent Windows Updates, Microsoft Outlook has stopped syncing the emails and was not sending, receiving, refreshing or downloading any new email.